Privacy Policy

Information We Collect
Purpose of Processing
Legal Basis for Processing
Cookies and Tracking
Data Sharing and Disclosure
Data Retention
Data Security
Your Privacy Rights
Protection of Minors
Third-Party Links
Cross-Border Data Transfers
Updates to This Policy
Contact Us

1. Information We Collect

We may collect and process the following information when you visit or interact with our Site:

a. Information You Provide

When you contact us, book a session, subscribe, or fill out forms, we may collect:

Name
Email address
Phone number
Billing or postal address (if applicable)
Date of birth or age (for tailored wellbeing services)
Any messages, feedback, or details you voluntarily share

b. Information Collected Automatically

When you browse our Site, we may automatically collect:

IP address and general location
Browser and device information
Operating system
Pages visited, time spent, and referral source
Cookie identifiers and analytics data

We use cookies and tracking tools to enhance your experience and analyze usage patterns.

2. Purpose of Processing

We use your data to:

Deliver wellbeing content, courses, and holistic services
Personalize your experience on the Site
Communicate with you and respond to inquiries
Send newsletters, updates, or promotions (only if you opt in)
Ensure site security and prevent misuse
Comply with applicable laws and regulations

3. Legal Basis for Processing

Depending on where you are located, we rely on one or more of the following legal bases:

Consent: You have given us permission to process your data.
Contractual Necessity: Processing is needed to provide a requested service.
Legitimate Interests: We may use limited data to improve our offerings.
Legal Obligation: Required for compliance with applicable laws.

You may withdraw consent at any time by contacting us.

4. Cookies and Tracking

Our Site uses cookies and similar technologies to:

Remember your preferences
Improve navigation and functionality
Analyze site performance and user engagement

You can manage or disable cookies through your browser settings.
Please note: disabling cookies may affect certain site features.

5. Data Sharing and Disclosure

We do not sell or rent your personal data.
We only share data in the following situations:

Service Providers: Trusted partners who assist in website hosting, analytics, or payment processing.
Legal Requirements: When disclosure is required by law or court order.
Business Transfers: In case of a merger, acquisition, or restructuring under strict confidentiality.

All third-party providers are required to maintain the confidentiality and security of your data.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated or as required by law.
When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration.
While we take every precaution, no online platform can guarantee absolute security.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request corrections or updates
Request deletion or restriction of processing
Withdraw consent at any time
Object to marketing communications
Request a copy (data portability)

To exercise these rights, contact us at privacy@shivshaktiuniverse.com.

9. Protection of Minors

Our platform welcomes users of all ages, including children and young adults.
We encourage parents, guardians, and educators to guide younger users while exploring our wellbeing content.
We do not use data from minors for marketing or advertising.

10. Third-Party Links

Our Site may contain links to third-party websites, applications, or resources.
We are not responsible for their privacy practices or content. Please review their privacy policies before engaging with them.

11. Cross-Border Data Transfers

If you access our Site from outside India, your data may be processed in India or other countries where our partners operate.
We ensure that such transfers comply with applicable data protection laws and include adequate safeguards.

12. Updates to This Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page with a new “Last Updated” date.
We encourage you to review it regularly to stay informed about how we protect your data.

13. Contact Us

If you have any questions, feedback, or data-related requests, please contact us at:

ShivShakti Universe LLP
📧 Email: queries@shivshaktiuniverse.com
🌐 Website: https://www.shivshaktiuniverse.com
📍 Address: 1103 - 1104, B Wing - Crown Building, Hiranandani Estate, Thane West - 400607, Maharashtra